ACCOUNT MANAGER

Dear our valued connections,

Red Orange's Client is a company that specializes in the Credit Insurance industry and is looking for an Account Manager highly qualified candidate for the position at the moment.

• Working location: HCMC
• Report to: Country Manager
• Working environment: International company

Reporting to the Country Manager, the jobholder will maximize revenue and retention of profitable clients by providing customers with the highest level of service starting from the inception date of the contract to build trust and solid relationship with clients.

Mission:

Reporting to the Country Manager, the jobholder will maximize revenue and retention of profitable clients by providing customers with the highest level of service starting from the inception date of the contract to build trust and solid relationship with clients. He/she actively promotes new products and solutions of company within the existing clients to maximize up-selling effect.

Job Duties:

Customer relationship management:

• Personally contact and secure existing customers accounts via regular and proactive communication.
• Build strong customer relationships and create a sense of mutual trust and beneficial reliance with existing clients.
• Make telephone calls and in-person visits and presentations to existing customers.
• Provide good customer service by responding swiftly to queries and concerns from clients.
• Consult on the most effective cover for a particular need.Prepare bids and price quotations.

Portfolio management:

• Deliver renewal revenue and achieve maximum sales profitability, growth and account penetration within an assigned portfolio of direct accounts.
• Prepare sales proposals and renewals with the contribution of internal stakeholders: risk underwriters, commercial underwriting; for the highest possible renewal rate and a high level of client satisfaction and develop cross-selling.
• Increase profitability of existing product lines by encouraging clients to use added value services wherever possible.
• Maximize the opportunities for all product lines, thereby maximizing contribution.
• Monitor and report on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff.
• Demonstrate products and services to existing customers and assist them in selecting those best suited to their needs.

Market knowledge:

• Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products.
• Maintain a sound understanding of all Company's products and ensure the proposition is developed through all appropriate sales channels.Keep detailed knowledge of new and existing products.Introduce new products and promote them through regular visits and frequent communications.
• Work with Marketing teams in making the most effective use of the resource for campaigns/events, follow-up the customer survey.

Communication:

• Supply management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Participate in external events organized within the Region representing the company in the best light for building new business contacts.
• Work closely with the Commercial Support Functions to ensure a timely and efficient service to clients.

Underwriting savvy:

• Ensure prudent Commercial Underwriting of credit insurance business, adhering to company standards and delegations.
• Work with underwriters to amend policies where necessary in order to meet client demand.

Risk management and compliance:

• Take joint ownership of the loss ratio with the Risk department and deliver a profitable result to the business.Adhere to compliance standards set by Company and external regulators.

• Minimum 5 years' solid experience in account /relationship management/ business development
• Prior experience in Financial/ TCI industry and multicultural/international corporate environment will be a plus.
• Good command of English (is a must)
• Strong communication and interpersonal skills with good analytical abilityUniversity graduate in Finance, Business Administration, Economics, Banking or equivalent preferred.

• Salary and bonus will be negotiated during the interview.
• 13th month salary.
• International working environment.
• PIT healcare and other benefits according to Vietnamese Laws.

Pls help us recommend to your friends whom it may concern about or you’re suitable for this position via:

Call/Zalo: 0966 310 507 (Ms. Irene Hương)

Mail to: cityhunter@redorange.com.vn

directly for further information in detail. Thank you and best wishes to you!

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