CUSTOMERS SERVICE

Dear Our Valued Connections,

Red Orange's Client is a company that specializes in the BPO industry and is looking Customer Service Specialist high qualified candidate for the position at the moment.

• Working location: Da Nang
• Working time: 8:00 - 17:00, Monday to Friday
• Salary: 15-22mil/month

_____________

MAIN DUTIES:

• Handles the content safety of short-video products to ensure legal compliance.
• Coordinate with supervisors to deal with contents violating community guidelines and update operations standard.
• Perform audit of contents received for sharing on social media uploads.
• Review online videos / content / complaints / legal notices received from end-customer on incorrect decisions taken related to copyright work materials.
• Review and update content on popular social media platforms.
• AS per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self-management skills are needed to manage unique risks at a fast-paced environment within the industry.

• Vocational Certificate or Higher in any field.
• Enjoys spending time watching social media feed (is an advantage).
• Capable of withstanding potentially sensitive contents.
• English communication skill (B2 Results) + good verbal communication.
• Khmer and English Proficiency (review Khmer content).
• New graduates are welcome to apply.
• Start work immediately is an advantage.

• Will be further discussed during the interview.

Pls help us recommend to your friends whom it may concern about or you’re suitable for this position via: 

Call/Zalo: 0966 310 507 (Ms Irene Hương)

Mail to: cityhunter@redorange.com.vn

Directly for further information in detail. Thank you and best wishes to you!  

Welcome to connect & follow us as links:

• Hot Jobs: https://redorange.com.vn/seaching-job
• HR Communities: https://redorange.com.vn/hr-communities
• Career Consulting Service: https://redorange.com.vn/career-consulting-service.html