SALES OPERATION MANAGER

Dear Our Valued Connections,

Red Orange's Client is a company that specializes in Fashion Retail Industry who is looking for Sales Operation Manager high qualified candidate for the position at the moment.

• Working location: HCM City
• Salary: 35.000.000 - 50.000.000 VND Gross + monthly bonus + benefits
• Report to: GM (Foreigner) and Director (Vietnamese)
• Interview: 2 rounds 
• Deadline: ASAP

A Sales Operations Manager oversees daily store operations, develops operational policies, monitors inventory and supply chain, analyzes sales metrics, collaborates with department managers, and ensures compliance with company standards.

Duties:

1. Sales Management

• Coordinate and work with others departments about promotion programs, events, company activities to drive sales target achievement and ensure all promotion programs are completed and accurate
• Manage the store performance to achieve target of sales and all KPIs related to sales
  
• Analyze sales data (employee, customer, sales amount, sales money, store area, cost…), forecast future sales and suggest the action plan to get the highest target

2. Store Operations Management:

• Manages all store operational issues, co-ordinate with other department to ensure smooth and effective store’s operations
• Ensures all property, facilities and equipments are in good condition and well maintained
• Check and maintain working standards follow by Operations manual

3. Merchandise:

• Planning and developing merchandising strategies
• Analyzing sales figures, customers reactions and market trends to anticipate product needs
• Collaborating with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales
  

4. Customer Service:

• Focus on customer care activities to improve services and care to customer.
• Feedback all questions, complaints from customers in store.
  

5. People Management:

• Recruit and train key personnel for operation and sales team.
• Monitor the implementation of procedures, policies, regulations of company by staff
• Set up and execute the performance evaluation standards of store/employee.
• Control and encourage all employees’ working spirit at stores.

• Educational Background: Bachelor's degree in Business, Sales,… 
• Minimum 3 years experience as Sales/ Retails Manager (refer experiences in fashion, F&B or retail industry) 
• Retails Operations, budgeting, planning, customer service and people leadership skills 
• Fluent in English.
• Good communication. 
• Team work and able to work independently. 
• Detailed, responsible, enthusiastic and honest

• Basic salary: 35.000.000 – 50.000.000 VND (depends on experience)
• Incentive bonus
• Training and promotion opportunities
• Compulsory Social insurance, health insurance, unemployment insurance according to laws
• Other private Health insurance and Accident insurance
• 13th month salary and bonus following company policy.
  

Pls help us recommend to your friends whom it may concern about or you’re suitable for this position via:

Call/Zalo: 0966 310 507 (Ms. Irene Hương)

Mail to: cityhunter@redorange.com.vn

directly for further information in detail. Thank you and best wishes to you!

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